A 360 degree survey is a feedback tool in which an employee receives performance evaluations from multiple sources such as peers, managers, and sometimes customers. It provides a comprehensive view of the employee's skills, behaviours, and overall performance. This approach is valuable in HR as it supports more accurate performance management and development. The survey fits into the employee lifecycle primarily during performance reviews, development planning, and leadership growth.
Feedback is collected through questionnaires or online platforms. The usual structure of a 360 degree survey would be:
Organisations use 360 degree surveys for performance appraisals, leadership development, and team building. They also serve as tools to enhance work culture and support employee development plans. This method integrates well into broader talent management frameworks.
