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Working From Home

Category: HR Glossary
Date Published: March 6, 2026
Written By: Michael van Niekerk
 

What is Working from Home?

Working from home means performing your job duties from your residence instead of going to the office. This practice relies heavily on technology such as email, video calls, and cloud software to stay connected and complete tasks. It is an increasingly common flexible work arrangement that can be full-time, part-time, or occasional, depending on employer policies. Working from home fits within the employee lifecycle as a key part of modern work arrangements and flexible working options.

Benefits of Working from Home

Working from home improves work-life balance by reducing commute time and increasing schedule flexibility. It can boost productivity for some employees by minimising office distractions. Additionally, it offers cost savings on commuting and office attire, supporting employee well-being and job satisfaction. For employers, it aids in attracting and retaining talent who value flexible work options.

Challenges and Considerations

Remote work can cause isolation or disconnection among colleagues, requiring strong self-discipline and time management. Boundaries between work and personal life may blur, risking overwork. Reliable internet and technology are critical to ensure smooth communication and task completion. Managers must adapt how they supervise and track performance in this new environment.

Common HR Processes Involving Working from Home

Recruitment often includes assessing remote work preferences and capabilities. Payroll may involve managing expense claims for home offices. Performance management shifts towards outcomes-based assessments rather than physical presence. Health and safety compliance ensures home workspaces meet necessary standards. Employee relations focus on maintaining communication and support throughout remote working.

Interested in finding out more?

FAQs

Employers can monitor work performance, but should respect privacy and follow data protection laws.
Employers should provide necessary work tools, such as laptops and software, and ensure health and safety standards are met.
Performance is usually assessed based on outcomes and results rather than time spent physically at work.
Employees may be able to claim certain expenses related to home working, subject to tax rules and employer policies.
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