Outsourced roles have become a major contributor to South Africa’s economy. The Western Cape government has reported that outsourcing contributes approximately R35bn to South Africa's economy annually. The province has also reported that it has 60 outsourcing companies operating and employing more than 70,000 Western Cape residents.
South Africa is home to ambitious professionals who’ve graduated from world-class universities. South Africa is also only one to two hours ahead of the UK, when it comes to time zones, which makes real-time meetings and work collaboration possible. The country has an unemployment rate exceeding 30%, which has assisted in South Africa becoming a premier offshoring destination for forward-thinking businesses.
SA CEO of The Legends Agency, Anthony Kettle said: "With mounting pressures on businesses globally, employers are seeking cost-effective strategies to remain competitive without compromising on quality.
The Legends Agency has assisted in positioning South Africa as a high-value talent hub. The firm has experienced remarkable growth in 2025, nearly tripling (2.78x) its workforce in 2025, reflecting unprecedented demand from international businesses seeking South African talent. The Legends Agency has supported over 200 global firms in hiring South African staff across more than 1,000 roles spanning diverse sectors including hospitality, construction, accountancy, customer services and technology.
With global companies facing escalating operational costs and tax burdens, particularly in Britain, South African teams are delivering cost reductions of up to 50% while maintaining exceptional quality standards.
Anthony Kettle said, “We're immensely proud to connect international companies with South Africa's exceptional talent pool. Our employees benefit from stable, well-paid employment with global companies, gaining invaluable international experience and career development opportunities that might otherwise be unavailable in the local market.”
Read the full article on Bizcommunity: “South Africa becomes a global hotspot for offshoring talent”
